Frequently Asked Questions
If you can't find the information you are looking for you can contact our Fundraising team by email: fundraising@asthma.org.au
How do I donate? What are your bank details?
You can donate online here.
You can donate via bank transfer:
If you would like to donate via bank transfer, please use these bank details and quote the reference you used in an email to us or call us on 1800 278 462 so we can thank you with a receipt.
Account name: Asthma Australia Ltd
BSB: 032-197
Account Number: 445 076
Bank: Westpac
Reference: Please list your name or supporter id.
How do I set up a fundraising page?
Watch our helpful tutorial video here
How do I ask for support (donations) via social media?
Watch our helpful tutorial video here
How do I log in and edit my fundraising page?
Watch our helpful tutorial video here
Is there an easy way to thank my supporters?
Watch our helpful tutorial video here
How do I share my fundraising page via email?
Watch our helpful tutorial video here
How do I deposit donations I've received in person and issue receipts for these?
Watch our helpful tutorial video here
Do I have to fundraise on a certain date?
You can fundraise at any time.
How do I register and set up a fundraising page?
Step 2 – create an account. We’ll ask you for your name, email address and mobile phone number
Step 3 – create your page. We’ll ask you to name your fundraising page, add a fundraising target and tell everyone a little about what you are accepting donations for (don’t worry we’ll get you started).
Step 4 – add a profile picture
All done!
Why do I need to register?
I forgot my password. How do I re-set it?
You can click Login and then the Forgot Password link and follow the prompts to re-set it.
Where does my fundraising money go?
What are the best ways to promote my fundraiser?
How do I ask people for donations?
How do I use my fundraising page?
Now you are all set up you can add updates to keep your supporters informed about your progress.
You can choose to add:
- Text updates (Post)
- Social media shares (TikTok, YouTube, Facebook Lives)
- Images
- Strava Map (fitness app)
How do I give you the money?
How do I add cash/offline funds to my fundraising page?
Log in to your fundraiser dashboard here (link).
- Hover over your name
- Select Dashboard
- Click My Donations
- Add Offline Donation
How do I get tax receipts? (for fundraisers and sponsors)
For online donations donors will receive an email with their receipt. Receipts can also be found in the fundraiser dashboard here (link).
- Click My Account
- Click Your History
There you will see a list of donations history and you can download the pdf receipts. To get an individual receipt you need to log individual donation amounts.
Can I use the Asthma Australia logo?
What support does Asthma Australia provide?
Can I donate via direct deposit?
You can donate via direct deposit if you would like to.
Please use the following information
Account Name: Asthma Australia Ltd
BSB: 032 197
Account Number 445 076
Quote your supporter id or first and last name as your reference and please email us at fundraising@asthma.org.au so we can email you a receipt.
How do I change my fundraising page’s url so it doesn’t display my name?
- Login to your fundraising page via the blue login button here https://fundraise.asthma.org.au/
- Under my page, click on the edit my page button.
- See “Personal URL” you can edit the text here.
- Your page’s new URL will appear in the description next to the blue view button.
How do I change the name after "by" on my page so it doesn’t display my name?
- Login to your fundraising page via the blue login button here https://fundraise.asthma.org.au/
- Go to “MY ACCOUNT”
- See “Alternate Display Name”
- Scroll down and press the Save changes button
- Your page will update to By whatever text you added into the alternative display name field.
